Privacy policy

Privacy Policy

At The Pawganic, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your data is collected, used, and shared when you visit or make a purchase from our site.

1. Information We Collect

When you visit our site, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, and payment information when you make a purchase.

  • Device Information: IP address, web browser, time zone, and cookies that help us understand how you interact with our site.

  • Order Information: Products purchased, order total, payment method, and delivery address.

2. How We Use Your Information

We use your information to:

  • Fulfill your orders and provide customer support

  • Communicate with you about your purchase, updates, or promotions

  • Improve and personalize your shopping experience

  • Detect and prevent fraudulent or illegal activity

3. Sharing Your Information

We do not sell your personal information. We may share your data with third parties only in the following cases:

  • Service Providers: Such as payment processors and shipping companies, only to complete your order

  • Legal Compliance: If required to comply with laws or protect our rights

  • Analytics & Marketing Tools: To help us understand website usage and improve your experience (e.g. Google Analytics, Meta)

4. Cookies

We use cookies to remember your preferences, track your activity, and improve your experience. You can adjust your browser settings to decline cookies, but this may affect site functionality.

5. Your Rights

Depending on your location, you may have the right to access, update, or delete your personal information. To make such a request, please contact us at Thepawganic@gmail.com

6. Data Retention

We retain your order and account information for our records unless and until you request us to delete it.

7. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

8. Minors

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: contact@thepawganic.com